Refund Policy

Thank you for your interest in the digital products offered by Petite Panini. We strive to ensure your satisfaction with our eBooks, recipes, and other digital resources. However, due to the nature of digital products, certain restrictions apply to our refund policy. Please read the details below carefully before making a purchase.

Digital Products Refund Policy

  1. Eligibility for Refunds
    Refunds are only issued under specific circumstances:
    • You purchased the same product multiple times accidentally.
    • The digital product is defective or cannot be accessed due to technical issues on our end.
  2. Non-Refundable Items
    • All sales are final for digital products that have been successfully downloaded or accessed.
    • Refunds are not available for changes of mind, dissatisfaction with the content, or failure to read product descriptions before purchase.
  3. Technical Assistance
    If you experience technical difficulties accessing or downloading your product, please contact us at [email protected]. We are happy to assist in resolving these issues promptly.
  4. Requesting a Refund
    To request a refund, please email us at [email protected] within 7 days of purchase. Include the following details:
    • Your full nameOrder numberDescription of the issue
    Refund requests will be reviewed and processed within 5-7 business days of receipt. Approved refunds will be issued back to the original payment method.